Who we are
This Privacy Policy explains how Onyx Growth Lab (“we”, “us”) collects and uses personal information when you visit this website or contact us. You can reach us at contact@onyxgrowthlabs.com.
Information we collect
- Contact form: your name, email address, website, chosen service, and the message you write.
- Comments: your name, email, and comment if you leave one on a blog post.
- Usage data: anonymous information about how pages are used, only if you accept analytics cookies.
- Technical data: your IP address and browser details, which our hosting server records for security and reliability.
How we use it
We use your details to reply to your enquiry, provide the services you ask about, keep the site secure, and improve our content. We do not sell your personal information and we do not use it for third-party advertising.
Why we may process it
We process information to respond to your request, to run our business in a way you would reasonably expect, to meet legal duties, and, for analytics cookies, with your consent.
Who we share it with
We share information only with providers that help us run the site, such as our web host and email service, and with authorities where the law requires it. This site loads fonts from Google Fonts, and the WhatsApp button opens WhatsApp, which have their own privacy policies.
How long we keep it
We keep enquiries for as long as needed to respond and to maintain a business record, then delete them. Ask us if you would like yours removed sooner.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or withdraw consent. Email contact@onyxgrowthlabs.com and we will respond within a reasonable time.
Cookies
Our Cookie Policy explains which cookies we use and how to change your choice at any time.
Security
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.
Changes and contact
We may update this policy from time to time and will change the date at the top when we do. Questions? Contact us at contact@onyxgrowthlabs.com.